Privacy Policy

Last Updated: November 2025

5. Administrative Access

For support, troubleshooting, and service improvement purposes, SignInPlusWiFi technical staff (support@signinpluswifi.com) has administrative access to your account.

What This Means:

• Logged and Auditable: All administrative access is automatically logged with timestamp, action, and IP address
• Limited Purpose: Access is used only for:
  • Technical support and troubleshooting
  • System maintenance and updates
  • Security incident response
  • Service quality monitoring
• GDPR Compliant: We act as a Data Processor under GDPR Article 28
• Confidentiality: All staff are bound by confidentiality agreements

Your Rights:

• Request access logs at any time by emailing privacy@signinpluswifi.com
• Request explanation of any administrative access
• Request data deletion (within legal retention requirements)
• Lodge a complaint with the ICO (UK) or your local data protection authority

Data Protection Officer:

For privacy-related questions or concerns, contact:
Email: privacy@signinpluswifi.com
Response time: Within 72 hours