Get in Touch

Ready to transform your visitor management? Our team is here to help you get started with Sign In Plus Wifi and answer any questions you may have.

Call Us
+447983704493
Email Us
info@signinpluswifi.com
Live Chat
Available 9am-6pm GMT
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Schedule a personalized demo

Let's Connect

Whether you're looking for a quick quote, need technical support, or want to discuss a custom solution, we're here to help. Our team of experts is ready to assist you with all your visitor management needs.

Head Office

Northwich
Cheshire CW8 1DE
United Kingdom

Phone Support

+447983704493
Mon-Fri: 9am-6pm GMT

Email Support

General: info@signinpluswifi.com
Sales: sales@signinpluswifi.com
Support: info@signinpluswifi.com

Emergency Support

24/7 for Enterprise customers
+447983704493

Office Hours

  • Monday - Friday 9:00am - 6:00pm GMT
  • Saturday 10:00am - 2:00pm GMT
  • Sunday Closed
  • Bank Holidays Emergency support only

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Frequently Asked Questions

Quick answers to common questions about our services and support

How quickly can you respond to inquiries?
We aim to respond to all inquiries within 24 hours during business hours (9am-6pm GMT). Urgent requests are prioritized and typically receive a response within 30 minutes.
Do you offer phone support?
Yes, we provide phone support during business hours for all customers. Enterprise customers also have access to 24/7 emergency support for critical issues.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers for annual plans. All payments are processed securely through Stripe.
Can I cancel anytime?
Absolutely. You can cancel your subscription at any time. Your service will continue until the end of your current billing period.
Do you provide on-site installation?
Yes, we offer on-site installation and training for Enterprise customers. For other plans, we provide comprehensive remote support and detailed setup guides.
Is there a setup fee?
No, there are no setup fees for any of our plans. You only pay your monthly or annual subscription fee.